Privacy Policy
At THINKTEQ TECHNOLOGY LTD (“Thinkteq Technology”, “we”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website and services. By using our website, you agree to the terms of this Privacy Policy.
THINKTEQ TECHNOLOGY LTD is a private limited company registered in England and Wales (company number 14771577). Registered office: Office 1096, 85 Dunstall Hill, Wolverhampton, West Midlands, WV6 0SR, United Kingdom. We are the data controller for the personal information described in this policy. Last updated: 23 October 2026.
Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, company name, and other information you voluntarily provide when filling out a contact form or signing up for our services.
- Usage Information: We may collect data about how you interact with our website, such as the pages you visit, the time spent on the site, your IP address, and other browsing information. This information helps us improve our website and tailor our services to your needs.
How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our services
- To communicate with you about our products, services, and promotions
- To personalize your experience on our website
- To analyze website usage and trends
- To protect the security and integrity of our website and services
How We Protect Your Information.
We take your privacy seriously and implement industry-standard security measures to protect your personal information. These measures include data encryption, secure servers, and firewalls. While we strive to ensure the security of your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies
We use cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files placed on your device by a website. You can manage your cookie preferences through your browser settings at any time.
Third-Party Links
Our website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these external websites. We recommend reviewing their privacy policies before submitting any personal information.
Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will promptly delete such information.
Sharing Your Information
We do not sell your personal information. We share it only with service providers who help us run our business and only as needed for them to provide their services to us, for example our website hosting provider, payment processors (such as Stripe and PayPal), email providers and telecommunications/messaging providers (such as Telnyx, our telephone and SMS carrier). These providers act on our instructions and are subject to appropriate confidentiality and security obligations. We may also disclose information where required by law or to protect our legal rights.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Messaging and Consent Privacy
Information we collect. If you give us your phone number through a website form or text our business number, we collect your mobile number, your name and email address (if provided), the content of your enquiry and of SMS conversations with us, and a record of your SMS consent choices.
Why we collect your phone number. We use it to respond to your enquiry, to discuss quotations and consultations, to arrange appointments, to provide customer support and project updates, and, only if you separately opt in to promotional SMS, to send you information about our services and offers. Giving us your phone number does not by itself sign you up to SMS, and SMS consent is never a condition of purchase.
Consent records. When you submit our contact form we record whether each SMS consent box was ticked (service and promotional are recorded separately), the version of the consent wording shown, the date and time (UTC), the page on which the form was submitted, a unique record reference, and your IP address and browser/device type. We keep these records to honour and demonstrate your choices and to prevent misuse of our forms. Records are stored in our website’s secure database and are accessible only to authorised administrators.
Withdrawing consent. You can opt out at any time by replying STOP to any of our messages, or by emailing info@thinkteq.org. Reply HELP for help. We record opt-outs so that no further messages are sent to you from the programme you left. Withdrawing consent does not affect messages sent before you withdrew it.
No sharing of mobile information. We do not sell, rent or share customers’ mobile phone numbers or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. We use communications and technology service providers (such as our SMS carrier and business phone system) only to deliver our messages and operate our services, under appropriate safeguards. SMS consent is used only for the messaging purposes disclosed to you when you gave it.
Legal basis. We send SMS on the basis of your consent. We keep consent and opt-out records on the basis of our legitimate interests and legal obligations in demonstrating compliance with UK and US messaging rules.
For full programme details see our SMS Terms & Conditions.
Data Retention
We keep enquiry and customer information only for as long as needed for the purposes described in this policy. SMS consent and opt-out records are kept while your consent is active and for up to five years after you opt out or after our last contact with you, so that we can demonstrate compliance and handle any queries or disputes. After that they are deleted or anonymised.
Your Privacy Rights
Under UK data protection law (UK GDPR) you have the right to access, correct or delete your personal information, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To exercise these rights contact us using the details below. You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk). Residents of other countries, including US states with privacy laws, may have similar rights, which we will honour as required by applicable law.
Some of our service providers (including our telecommunications provider) may process data outside the UK, for example in the United States. Where this happens we rely on the safeguards required by UK data protection law.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting an update on our website or sending an email to the address we have on file. Your continued use of our website and services after any changes signifies your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, our privacy practices or your SMS preferences, please contact us:
THINKTEQ TECHNOLOGY LTD
Office 1096, 85 Dunstall Hill, Wolverhampton, West Midlands, WV6 0SR, United Kingdom
Email: info@thinkteq.org
Phone (US): +1 323 300 2806
Phone (UK): +44 7544 528476
We are committed to addressing your concerns and ensuring that your privacy is protected.